Our mission is to provide an "Excellent Customer Experience". To ensure we are following this mission, we track our customers' perception of our service.

  • 96.3% Said we exceed expectations for Ease of Doing Business
  • 98.15% Said we exceed expectations for Quality of Service
  • 100% Said we exceed expectations for Friendly People
  • 94.44% Said we exceed expectations for Promised Delivery

In 2012, we also started to track our NET PROMOTER SCORE, which  gives an indication of "how likely a customer would be to recommend us to a friend or colleague"

Our net promoter score YTD for 2021 is 98.15. (Click HERE to learn more about our NPS score).

Thank you to all of our clients for the opportunity to work for you and for your feed back which helps to make us better!

Danielle B.
Ready Air

I have been working with Denise on a few projects for the company I work for. Denise and her team are so great and friendly and do outstanding above and beyond work! Thank you guys! I really appreciate all you do!

Tim Bingaman
Circulation Verification Council

We have been customers of Minuteman Press for years and Bob and his staff always complete the job on time and with excellent customer service. This locally owned business takes a lot of pride in their work. I would highly recommend them to any business or individual.

David Rogers
SportMinder Enterprises, LLC

I have had the pleasure of being a very satisfied customer for more than 10 years and consider Bob and Carrie "extended family"! :) They have continued to exceed my expectations with my small business struggles and have been a catalyst to my success! ThankYou!


Carrie Grimsley
Sumner Group, Inc.

Bob and his crew take customer service to the next level with great communication and fantastic products. He never fails to deliver on a tight deadline with top quality products. Minuteman has been a great business partner for years and we trust him to always take care of even the smallest detail.

Tammy Vaughn
Steve Huff Plumbing

We have placed many orders with Minuteman Press for brochures, enrollment forms, seasonal postcards & advertising magnets and have always been very pleased with a quality product. Denise and Melissa are always patient with our many edits & requests and are professional, accommodating & fast to respond.

Dan Worstell
Pyramid Roofing

The bottom line is, we end up gravitating toward people we like and prefer to do business with those we like. The team at Minuteman Press is fun, friendly, and truly a pleasure to work with. Top quality printing and on-time delivery every single time. Recommending them without hesitation.

Joe O'Connor
One Hour Heating & Air

We are very happy not only with the final product but also the short painless road it took to get there. Your team has been VERY easy to work with. We are looking forward to a long relationship with your company.
Congrats to your team for far exceeding my expectations!

Tim O'Brien

Stephanie and staff have been great! Exceed expectations! She really goes out of her way to accommodate.

Kim Hancock
Mike Counsil Plumbing & Heating

We have enjoyed superior service from your team. You have always been on time, on budget, friendly and personable, easy to do business with, all the while provide the best quality service and products with up front pricing.

Your design and print expertise enables us to confidently know that we will get a quality printed product with each and every order including all the custom work that we have collaborated on. I would have no hesitation in recommending you and have always found the service top class.

Kyle Johnson
Star Service

Thanks for making everything easy to switch to my new invoices! I have been putting it off for way to long because I felt it was going to drain all my momentum in dealing with a printing company; most of our experiences in the past with other companies have not been easy. You and your staff made it simple and allowed me to focus on the things that are most important to me in my business and the end result is fantastic!

Nicholas Phillips
Benjamin Franklin Plumbing

Everybody I have worked with a Minuteman has been great.  It is easy doing business with you guys.

Kristin Sanfilippo
Second Street

Love Minuteman Press!! Carrie and the team are incredible - always extremely helpful & efficient!

Laura Wilson
Market Place at the Abbey

Excellent company to work with!!! Rave reviews from me!

Mary Murphy
Primary Eyecare and Eyeware

Your customer service is excellent!